Privacy Policy

BLOOMING CLOSET

At Blooming Closet, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when it may be shared and what rights you have regarding your personal data.

By visiting or using our website, you acknowledge that your personal information may be processed as described in this policy.

If you have any questions about our privacy practices, please contact us at info@blooming-closet.com.

1. Information We Collect

When you visit our website, place an order or communicate with us, we may collect certain personal information.

This information may include:

Personal and Contact Information

  • First and last name

  • Email address

  • Billing and delivery address

  • Telephone number

  • Other information you voluntarily provide when contacting us

Order and Payment Information

  • Products purchased

  • Order history

  • Payment status and transaction details

  • Billing and shipping information

Payment card details are generally processed directly by our payment service providers and are not stored by Blooming Closet unless explicitly stated.

Automatically Collected Information

When you browse our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited and browsing activity

  • Referring website information

Cookies and Similar Technologies

We may use cookies, pixels and similar technologies to improve website functionality, remember preferences, analyse website performance and support marketing activities.

Further information can be found in our Cookie Policy.

2. How We Use Your Information

We process personal information for legitimate business purposes and to provide our services.

These purposes include:

  • Processing and fulfilling customer orders.

  • Arranging payments, shipping and delivery.

  • Sending order confirmations and delivery updates.

  • Responding to customer questions and requests.

  • Improving our website, products and shopping experience.

  • Preventing fraud and protecting website security.

  • Meeting applicable legal and tax obligations.

  • Sending promotional emails and marketing communications where legally permitted.

  • Analysing website performance and customer interactions.

Depending on the purpose, we rely on contractual necessity, legal obligations, legitimate interests or your consent as the legal basis for processing personal information.

3. Sharing Your Personal Information

We only share personal information when necessary for operating our business, fulfilling orders or meeting legal obligations.

This may include sharing information with:

Service Providers

We may work with trusted third parties that provide services such as:

  • Payment processing

  • Order fulfilment and shipping

  • Website hosting and maintenance

  • Customer support

  • Email and marketing services

  • Website analytics

These providers may only process personal information as necessary to perform their services and in accordance with applicable data protection requirements.

Legal Requirements

We may disclose information where required by law, regulation, court order or a legitimate request from an authorised public authority.

Business Transfers

If Blooming Closet undergoes a merger, restructuring, acquisition or business transfer, personal information may be transferred as part of that process, subject to applicable privacy laws.

Advertising and Marketing Partners

Where permitted by law and, where required, with your consent, certain information may be shared with advertising and analytics partners to measure advertising performance and provide relevant marketing.

We do not sell your personal information.

4. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected.

The retention period depends on the type of information and the applicable legal requirements.

For example, certain order and financial records must be retained to comply with Dutch tax and accounting regulations.

When information is no longer required, we will securely delete it or anonymise it where appropriate.

5. Data Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

These measures may include restricted access, secure systems and trusted service providers.

Although we take reasonable steps to protect your information, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

6. Your Privacy Rights

Depending on your country of residence and the applicable data protection laws, you may have the right to:

  • Request access to the personal information we hold about you.

  • Correct inaccurate or incomplete information.

  • Request the deletion of your personal information.

  • Restrict certain types of processing.

  • Object to certain uses of your personal information.

  • Request a copy of your information in a portable format.

  • Withdraw consent where processing is based on consent.

If you are located in the European Economic Area, these rights are protected under the General Data Protection Regulation (GDPR).

Customers in other countries may also have rights under their local privacy legislation, including applicable laws in Australia and Canada.

To exercise your privacy rights, contact:

info@blooming-closet.com

We will review and respond to requests within the time limits required by applicable law.

If you are located in the Netherlands or the EEA, you may also have the right to submit a complaint to your local data protection authority.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve functionality and understand how visitors interact with our store.

These technologies may be used to:

  • Remember shopping preferences.

  • Keep products in your shopping cart.

  • Improve website performance.

  • Analyse website traffic.

  • Measure advertising effectiveness.

  • Support personalised marketing where permitted.

You can manage your cookie preferences through the cookie settings available on our website.

Non-essential cookies will only be placed where the required consent has been obtained.

You can also adjust certain cookie settings through your internet browser.

8. Children's Privacy

Our website and services are not intended to knowingly collect personal information from children under the age of 16 without the necessary legal basis or parental involvement where required.

We do not knowingly collect personal information from children in violation of applicable privacy laws.

If you believe that a child has provided us with personal information inappropriately, please contact us at info@blooming-closet.com so that we can investigate and take appropriate action.

10. International Data Transfers

As Blooming Closet may work with service providers located in different countries, your personal information may be transferred internationally.

Where personal information is transferred outside the European Economic Area, we take appropriate steps to ensure that the transfer complies with applicable data protection legislation.

This may include the use of approved contractual safeguards or other legally recognised transfer mechanisms.

11. Changes to This Privacy Policy

We may occasionally update this Privacy Policy to reflect changes in our business practices, services or applicable legislation.

Any updated version will be published on our website together with the revised effective date.

We encourage customers to review this page periodically to stay informed about how their personal information is handled.

12. Contact Information

If you have questions about this Privacy Policy, wish to exercise your privacy rights or need further information about how your personal data is processed, please contact us.

Store Name: Blooming Closet

Email: info@blooming-closet.com

We appreciate your trust in Blooming Closet and remain committed to handling your personal information responsibly.